Meet Our Team
Robert Courtney
Robert Courtney draws on over three decades of leadership in veterinary and human medical care to deliver exceptional results for practices. As a seasoned healthcare CEO and entrepreneur, he has developed, owned, and led multiple practices, including general practice, urgent care, emergency, and multi-specialty care.
Robert leverages deep experience as a principal and advisor in successful practice sale-purchase transactions, combining his background as a former healthcare lawyer with expertise in commercial real estate, franchising, and clinic network development to achieve positive deal outcomes and synergistic transitions. A business model innovator, he excels in launching and scaling practices, with a proven track record of integrating extended-hours urgent care to drive significant revenue growth and enhance practice valuation. He has a history of partnering with dedicated, multi-cultural clinical teams to deliver excellence in patient care and sustained, market-leading growth.
A lifelong animal lover, Robert’s early experience breeding Saint Bernards and assisting his surgeon father with animal care and clinic operations continues to drive his commitment to high-quality, compassionate care. He lives in Florida with his wife and children and their Boykin Spaniel, Puddles.
Alice Ehrlich
Alice Ehrlich is a seasoned leader and consultant with a distinguished background in veterinary medicine. A Certified Veterinary Practice Manager, an MBA in Responsible Business, and a former owner and operator of a veterinary hospital, she combines deep industry expertise with strategic vision to deliver transformative results for clients. With extensive experience managing multi-site operations, including expanding practices to add after-hours urgent care, Alice has honed her ability to navigate complex organizational challenges and implement practical, results-driven solutions.
Specializing in strategic exit planning and financial optimization for veterinary practices, Alice helps practice owners unlock the full potential of their businesses. Her approach emphasizes enhancing profitability, streamlining operations, and preparing practices for seamless and successful transitions.
Alice is passionate about fostering a culture of continuous improvement, empowering teams, and aligning business strategies with the unique needs of clients. Her personalized consulting services ensure that every client receives actionable insights and a clear path to achieving their professional and financial goals.
Alice lives in South Florida with her husband, her Golden Retriever, Penelope, her Corgi, Abbey, and her Golden Conure, Caju.
Steve Kemph
Steve Kemph brings over two decades of operational leadership in veterinary and service industries, specializing in driving strategic improvements and operational excellence. His veterinary practice management experience spans general practice, urgent care, and emergency and specialty hospitals. Steve also has extensive experience navigating mergers and acquisitions transactions and leading seamless post-deal practice integrations.
As Vice President of Field Operations for Galaxy Vets and previously Director and Vice President of Operations at PetVet Care Centers, Steve honed his expertise in multi-site management, practice optimization, and organizational growth. During his six years at Banfield Pet Hospital, he designed and implemented impactful solutions as part of the Operations Support team, showcasing his ability to elevate performance and streamline processes.
Steve’s foundation in team leadership began as General Manager for Hertz Corporation in Central and South Texas, where he excelled for seven years. Known for his hands-on approach and results-driven mindset, Steve combines deep industry experience with a collaborative style, making him both a trusted leader and an approachable mentor.
Steve lives in Arizona with his wife, Lori, and their Standard Poodle, Aspen.